Thank you for visiting us today! Check back often for new products or discounts.
Thank you for visiting us today! Check back often for new products or discounts.
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Payment Terms
All invoices are due at the time the order is placed. If the invoice is not paid the order will be cancelled and we will not fulfill it. Cash and Checks are not accepted.
Delivery and Pickup Terms
Pickup is available after 7am on Saturday and Sunday. Pickup location is Concord Mills Mall by Entrance 3. For pickup during the weekdays, please chat with us.
Delivery is available after 7am on Saturday or Sunday. Delivery is $20 within Salisbury and surrounding areas. Outside of the surrounding areas the rate can increase. Please inquire with us to see if you're in the delivery area. For delivery during the weekdays, please chat with us.
Shipping Terms
Cassie's Cake Pops utilize USPS Priority Shipping for all our packages. Orders usually ships 3 to 4 business days after it's been placed. The processing order time heavily depends on the amount of orders we have to fulfill. Due to this, you can experience a delay in shipping. If there is a delay in shipping, you will be contacted via email. We ask that you place your order in advance of your event.
For shipping during warmer weather - You have the option to purchase a cooler package to minimize the rise in temperature. However, the cooler package does not guarantee the chocolate will not melt.
Damage during shipping: All our packages comes with insurance. Cassie's Cake Pops will do all we can to assist in preventing damage during shipping. However, we cannot be held responsible on how the package was handled OR offer a refund for any damage once your order has been shipped. Cassie's Cake Pops cannot be held responsible for the chocolate melting while it sits in transit. If no one is home to accept the package, Cassie's Cake Pops cannot be held responsible for damage due to the temperature from being left outside.
This includes next day or 2-3 day shipping.
If damage occurs during shipping, You must follow the recommended response:
Delivery Date - We cannot guarantee delivery on a specific date.
WARNING:
We cannot promise the treats did not come in contact with nuts, nut oil, or another allergen. We recommend you take the necessary precautions based on any related allergies. We will try our best to avoid cross contamination but please use your own discretion.
Our Products Shelf Life that contains eggs, milk, etc.:
Cake Pops and Cakesicles - Our cake pops are edible up to approximately two weeks from the date they were made without refrigeration. After two weeks, you should dispose of them. This shelf life is only accurate if the chocolate has not been damaged in anyway (punctured or smashed).
Hot Chocolate Bombs, Shot Chocolate Shots and Hot Chocolate-sicles - Our hot chocolate collection is edible for up to approximately 3 months. This shelf life is only accurate if the chocolate has not been damaged in anyway (punctured or smashed).
Shooter Cups (cake, cream cheese and banana pudding) - Our desserts in the cups are edible up to approximately two weeks from the date they were made with refrigeration. After two weeks, you should dispose of them. This shelf life is only accurate if the products are refrigerated. If they are left on the counter for more than two days, dispose of them immediately.
Cakes and cupcakes - Our cakes and cupcakes are edible up to approximately one and half weeks from the date they were made with refrigeration. After one and half weeks, you should dispose of them. This shelf life is only accurate if the products are refrigerated. If they are left on the counter for more than two days, dispose of them immediately.
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